On a continuous basis, we work with MAHAK for our customer
feedbacks. They have done an excellent job of finding out what
we need to know about our customers. I highly recommend them. CEO
MAHAK Inc. implemented their customer feedback system for us.
The survey covered branding, buying behavior, measures of satisfaction,
business needs, likelihood of purchasing new products/services,
future deployment plans, and customer profile.
They delivered a comprehensive questionnaire, instructions on
administering the survey and follow up procedures, data analysis
and actionable recommendations. We are quite satisfied with their work.
MAHAK provided a systematic approach to our survey, and their team
members worked well with our staff. The response rate for our global
customer satisfaction survey far exceeded what we originally had
projected for this project.
To carry out our comprehensive customer survey, MAHAK
implemented their customer feedback system. they designed
our questionnaire, provided instructions on conduct of the
survey & follow up procedures, analysis of data, and actionable
recommendations. The work was data intensive, and MAHAK
did an excellent job of completing our requirements.
Director of Sales